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While I hope Sony is able to help with your individual case, Sony's are not significantly more unreliable than any other TV maker, at least according to Consumer Report's reliability survey results.

Currently most major manufacturers are about the same (in the LCD category, not the same as your TV admittedly); only Hitachi and Dell stand out as being worse than the others.

In other areas, Sony is doing well with reliability. Microsoft has had problems with the Xbox 360 whereas Sony's PS3 is doing well. I have read anecdotal reports of people switching to PS3 once their Xbox broke.

It's always sad when someone's purchase dies unexpectedly early. I really do hope Sony comes through and helps you out.
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