Skip to main content
No. of Recommendations: 11
Yesterday, in 2020, I phoned the Boston Globe to cancel an online subscription and someone order to talk me into keeping the subscription! They won't let you cancel online. I still canceled, but at least that business is aware that human contact matters and might help retain clients in certain situations. Lots of other businesses, including Apple and eBay, offer support by phone.

If the Motley Fool is not answering their phone, why do they even post a number? So people can call it and discover that no one is on the other end? That's ridiculous! Anyway, I'm done critiquing how the MF does business with its subscribers. I'm not the only person to notice the problem. It's a shame, given all the good they offer, that they fall short in this area. Cheerio!
Print the post  


Community Town Hall
Banter, potshots, and all the stuff we said you can't post on ITF. Why not try it?
What was Your Dumbest Investment?
Share it with us -- and learn from others' stories of flubs.
When Life Gives You Lemons
We all have had hardships and made poor decisions. The important thing is how we respond and grow. Read the story of a Fool who started from nothing, and looks to gain everything.
Contact Us
Contact Customer Service and other Fool departments here.
Work for Fools?
Winner of the Washingtonian great places to work, and Glassdoor #1 Company to Work For 2015! Have access to all of TMF's online and email products for FREE, and be paid for your contributions to TMF! Click the link and start your Fool career.