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You cant fax them as they do not (or had not) a fax number displayed. Even in correspondence (email) they would say fax us with 'so and so' and still no fax referral number.

As far as my experience goes they are 'septic tanks' and the natives have privelege over the host server. During heavy sessions we are stuffed in Oz as the server gives priority to the natives and ignores or defers our requests here in Oz. It appears the maintenance is always slow. If we were in the land of 'septic tanks' they may take our requests more seriously. Then again they think that we are just a small pimple on the face of the earth (18 mill to their 180 mill) so we are in essense servian to their requests.
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