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I troll here; but don't post much. I'm interested in full service online banking because of the potential savings over a B&M institution; but I've not made the leap to on-line only. I use a local B&M CU and ING Online. The first is a B&M institution that is also available online; the second doesn't really offer full banking services despite being FDIC insured. In the past I've used an E*Trade money market in place of ING and have considered using Vanguard for the same, so there are certainly good online alternatives for stashing cash and they don't have to be full service banks.

Convenient and unencumbered access to my funds is a serious concern. But I'm also willing to sacrifice interest income on my checking account to avoid paying fees -- mainly because the fees aren't tax deductible and because I can transfer my excess cash to another, higher yielding account for efund/short-term savings.

You might convince me to switch to a pure online bank if I was certain the additional returns and reduced cost for billpay (I pay $5/m now, also my only bank fee) was worth the hassle of not being able to deal with a teller face-to-face. ATM fees and rebates are unlikely to affect my decision significantly. If ATM fees are a problem, I'd keep a CU account open, use their free ATM network and funnel funds to/from my online bank through ACH transfers. Obviously free in-coming and out-going ACH would be a requirement for any bank I choose.

As for your poll, the question seems to be directed at customers that insist on being online only. Since I don't really fit in that category, it was probably unfair for me to vote.

- Joel
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